Effective: As of January 13, 2025
Welcome to the Crossroads Global Private Limited Privacy Policy. We have provided the information below to help you understand how your personal data may be collected, used and disclosed, and how to exercise your choices with respect to your personal data. If you are looking for more information about your privacy rights and how to exercise them, you can jump to the “Your Rights” section below.
By using Crossroads Global’s websites or other online services that link to this Privacy Policy (collectively, “Sites”), you are subject to the terms and conditions of this Policy. When we say “Crossroads Global,” “Crossroads Global Diagnostics” “crossroads-global.com,”, “profiling.crossroads-global.com “our,” “we,” or “us,” we mean Crossroads Global Private Limited. There may be instances when we offer different or additional privacy terms specific to a product, application, or service. If those terms conflict with this Privacy Policy, the terms specific to the product, application, or service apply instead.
This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) for individuals within the United Kingdom and European Union. It outlines how we process, store, and protect personal data in accordance with GDPR principles. For more information, please read our GDPR Policy.
Information we collect
When you interact with us or our Sites, Crossroads Global Private Limited may collect personal data about you in the following ways: directly from you; through automated technologies such as cookies; and from other sources, such as our business partners and data processors.
Information you provide directly
We may collect information directly from you if you use our Sites or communicate with us. This information may include the following, depending on how you interact with us:
- Contact details, such as your name, email address, postal address, telephone number, and social media handle;
- Demographic information, such as your age, gender, and educational, professional or other background information;
- Username and password;
- Payment information, such as a credit or debit card number;
- Educational, professional, or other interests;
- Comments, feedback, posts, and communications with other users of our services;
- Communication preferences, language preferences, or other preferences; and/or
You may need to create an account with profiling.crossroads-global.com or with Crossroads Global Provate Limited in order to access certain content and to make use of additional features on our Sites, and some additional information may be requested during registration depending on the content or service you would like to access.
Information collected through automated technologies
We may automatically collect certain information when you use our Sites, either directly or through our third-party analytics providers. This information may include Internet Protocol (IP) address, browser type and settings, device identifier details, internet service provider (ISP), referring and exit pages, the Site content you interacted with, operating system, clickstream data, location data, or other usage information. We (and third parties acting on our behalf) may collect this information through certain tracking technologies, including first and third-party cookies, web beacons (also known as tracking pixels or pixel tags), embedded scripts, location-identifying technologies, device recognition technologies, and session replay software. We may combine the information collected through these technologies with other information we collect about you.
We do not sell your personal information. profiling.crossroads-global.com uses this information to enable Site functionality, understand Site interaction trends, gather demographic insights about our user base, personalize your experience on our Sites, and otherwise administer and improve our Sites and services. While we do not currently respond to “do not track” browser signals, you have several options to exercise choices about cookies and tracking technologies. For more information about cookies and tracking technologies on our Sites and how to control their use on your devices, please read our Cookies Policy
Information we receive from other sources
Crossroads Global Private Limited may receive information about you from third parties such as: business partners and data processors in technical, payment and/or delivery services; advertising, marketing, digital and social media agencies; data brokers; analytics providers; and search information providers.
We may also receive information about you from publicly accessible content, such as public databases or social media platforms. When we do collect publicly available data about you, we will honor this Privacy Policy when we store and process it.
You should be aware that personal data (such as your name, social media handle, image, avatar, email address, or other identifier) that you voluntarily make publicly available by posting online to other users (e.g., on social media, forums, comments, or in chat rooms) could be collected and disclosed by others. We cannot prevent or monitor the collection or disclosure of publicly available personal data you post online.
Use of your information
Depending on how you interact with profiling.crossroads-global.com, and with your prior consent where necessary, Crossroads Global Private Limited may use your personal data for purposes of:
- Performing any contract or other transaction we enter into with you;
- Providing, activating, managing and supporting our products or services;
- Notifying you about changes or updates to our Sites, products, or services;
- Communicating with you about our or our partners’ programs or events (including webinars, conferences, or promotional activities such as sweepstakes, contests, or surveys);
- Marketing our Sites, products, or services to you (including by delivering commercial emails, newsletters, targeted advertising, phone calls, and/or SMS messages);
- Operating, evaluating and improving our business (including enhancing and personalizing our Sites, services, products and communications; developing new Sites, services and products; and assessing the effectiveness of our promotions and advertising);
- Performing data analytics for internal research or other business purposes;
- Responding to your inquiries, requests, or other comments;
- Detecting fraud, investigating suspicious activity (e.g., violations of our Terms of Use) and otherwise keeping our Sites safe and secure; and/or
- Complying with our legal or regulatory obligations.
In addition, we may use your personal data for other purposes that we may notify you of from time to time where we have a legitimate business interest, your prior consent, or another lawful basis to do so. We use the information collected through automated technologies for the purposes described in the “Information Collected Through Automated Technologies” section above.
Crossroads Global Private Limited may aggregate or de-identify information so that it can no longer identify you. Subject to applicable laws, Crossroads Global Private Limited may use this aggregated or de-identified information for analytical purposes, such as developing and improving our products and services, identifying industry trends and developments, and benchmarking. Where permitted by law, we may share aggregated or de-identified information with third parties.
Sharing of your information
We may share your personal data as follows:
Within Crossroads Global Private Limited. We may share your personal data for the purposes described in the “Use of Your Information” section above.
With our service providers. We may share your personal data with service providers that perform services on our behalf, including administrative, information technology, website and platform hosting, editing, production, payment, business management, analytics, content management, indexing, archiving, lead generation, and marketing services. Before we share your personal data with any service provider, they must agree to comply with applicable laws, maintain strong data security, and only process personal data as we instruct.
With partner organizations. We may share your personal data with certain partners, including:
- Where a third party such as an academic institution, school, employer, business or other entity has provided you with access to a profiling.crossroads-global.com product or service (such as through an access code or by other means), we may share information regarding your usage of the product or service, results of assessments taken, and other information you input into the product or service;
- Where, even if not described above, you have consented to such disclosure or we have a legitimate business interest in making the disclosure.
With other third parties. We may share your personal data where we have a good faith belief that disclosure is necessary to comply with the law or with legal process, to protect and defend our rights and property, to protect the safety or property of our users or the general public, or protect against misuse or unauthorized use of our Sites and services. We may also share your personal data in connection with a corporate transaction, such as a transfer of a journal or other assets, merger, acquisition, consolidation, change of control, or other corporate combination.
Retention of your information
We retain your personal data for as long as necessary to carry out the purposes described above and for any additional period that may be required by law.
We retain your data only for as long as necessary to fulfil the purposes outlined in this policy. We implement technical and organisational measures to ensure your data is protected against unauthorised access, loss, or misuse, as required under GDPR.
Security
The security, integrity, and confidentiality of your personal data is important to us. We store most information about you in computer systems and databases operated by us or our service providers. We have implemented technical, administrative, and physical security measures that are designed to protect personal data throughout our systems from unauthorized access, disclosure, use, and modification. We regularly review our security procedures to consider appropriate new technology and methods. Please be aware that, despite our best efforts, no security measures are perfect or impenetrable.
Links to third-party websites
Profiling.crossroads-global.com may include links to third-party websites not owned by Crossroads Global Private Limited, LLC. When using such links, please be aware that any third-party website is subject to its own privacy and data protection policies and is not covered by this Privacy Policy.
Children and students
If you are a minor under applicable law, you should not use profiling.crossroads-global.com for any purpose without first obtaining consent from your parent or guardian. We do not knowingly collect, use or disclose information from or about a child under 13 years old without the prior consent of their parent or guardian. If you would like to review any personal data that we have collected online from your child, request to delete such information, request that there be no further collection or use of your child’s information, or if you have questions about these information practices, you may contact us at [email protected].
Legal Basis for Processing Personal Data (Under GDPR)
We process personal data based on one or more of the following legal bases under GDPR:
Consent: Where you have provided clear and explicit consent for us to process your data.
Contractual Necessity: Where data processing is required to fulfil a contract with you.
Legitimate Interests: Where processing is necessary for our legitimate interests and does not override your fundamental rights.
Legal Obligation: Where processing is required to comply with a legal obligation.
Your rights
Under GDPR, you have several rights regarding your personal data. These include:
Right to Access: You can request access to the personal data we hold about you.
Right to Rectify: You can request the correction of any inaccuracies in your personal data.
Right to Erasure: You can request the deletion of your personal data, also known as the “right to be forgotten.”
Right to Restrict or Object to Processing: You can restrict or object to how we process your personal data.
Right to Data Portability: You can request an electronic copy of your personal data for use elsewhere.
Right to Withdraw Consent: You can withdraw consent at any time if processing is based on consent.
Right to Lodge a Complaint: You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK if you feel your rights have been violated.
If you submit a request which cannot be fully or partially fulfilled for legal or technical reasons, an explanation for this limitation will be provided. You also have the right to lodge a complaint with a supervisory authority. You will not receive discriminatory treatment by us for the exercise of any of your rights.
To exercise your rights, you may submit a request to us by email at [email protected] or by phone at +44 (0)20 7060 0650. Only you, your authorized representative, or you on behalf of your minor child may submit a request. For the protection of all individuals’ personal data, we will only process your request if we can reasonably verify that you are, or are the authorized representative of, the person whose personal data we hold.
If at any point you wish to review or change your preferences regarding marketing communications, you can use the “opt-out” or unsubscribe mechanism or other means provided within the communications that you receive from us or submit an email request to [email protected]. Note that you may still receive transactional communications from profiling.crossroads-global.com if you engage with our products or services.
If we transfer your personal data outside the UK or European Economic Area (EEA), we will ensure it is protected through appropriate safeguards, such as Standard Contractual Clauses or other mechanisms approved by the GDPR.
Chinese Residents: By reading and acknowledging our privacy policy, you consent to 1) your personal data being transferred outside of the People’s Republic of China if required to provide our services or products to you and 2) your personal data being shared with third parties for marketing and advertising purposes as explained above.
Contact us
If you have any comments, requests, or questions, please email us as at [email protected]. You may contact our Data Protection Officer by sending an email to [email protected].
Updates to this privacy policy
We periodically update this Privacy Policy. Any changes to the Privacy Policy will be posted on this page and will become effective as of the Effective Date above. If we make a material change in the way we collect, use or share your personal data, we will post a prominent notice or provide other notice as required by law. We encourage you to periodically review this page for the latest information on our privacy practices.
Crossroads Global Private Limited,
343 City Road, London, England, EC1V 1LR
Email: [email protected]
Phone: +44 (0)20 7060 0650